Shipping Policy

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At Insozen.com, we are committed to delivering your Ayurvedic medicines and healthcare products in a safe, secure, and timely manner. We ensure that every order is carefully packed and dispatched as quickly as possible.

Order Processing Time

All orders are generally processed and shipped within 1–2 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

Once shipped, delivery typically takes between 3–7 business days, depending on your location and the courier partner serviceability.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing your order. In some cases, we may offer free shipping on selected products or promotional orders.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this tracking information to check the real-time status of your delivery.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as:

• Weather conditions
• Courier partner delays
• Remote delivery locations
• Public holidays or logistical issues

In such cases, we will do our best to keep you informed and assist in tracking your order.

Incorrect Address

Customers are responsible for providing accurate shipping details. In case of incorrect or incomplete address, delivery may be delayed or returned, and additional charges may apply for re-shipping.

Non-Delivery Scenarios

If a delivery attempt fails due to customer unavailability or incorrect contact details, the courier partner may reattempt delivery or return the shipment to us. Additional shipping charges may apply for re-dispatch.

Contact Us

If you have any questions regarding your shipment, please contact us:

Insozen.com Customer Support
Email: support@insozen.com
Phone: +91 XXXXXXXXXX

By placing an order on Insozen.com, you agree to this Shipping Policy.